
Shipping & Returns
Shipping Policy
Where do you deliver to?
We currently delivery to the UK.
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When will my gin arrive?
Your gin should arrive within 2-3 working days of placing your order.
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How much does delivery cost?
Delivery is with Royal Mail Tracked 48 hour service and costs £3.99 for all orders up to 4 bottles. Age verification in the form of photographic ID is required on delivery.
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Where is my order?
You should receive your order within 2-3 working days of placing your order. Once your order is safely packed up and ready to go, we use Royal Mail to deliver your gin.
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Please contact us on info@corfecastlespirits.com if you experience any problems.
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Return & Exchange Policy
What if I am not happy with my gin?
We're pretty sure that our gin is going to be better than you expect but occasionally things do go wrong. If they do we want to hear about it! Please contact us on info@corfecastlespirits.com and we will try to work out what we can do to make you happy.
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Can I get a refund if I miss my delivery?
If you are not home when Royal Mail attempt delivery, they will attempt redelivery at the same address the next day, or they will leave a card with details on how to retrieve your parcel.
You can find more information on Royal Mail parcel services here: https://personal.help.royalmail.com/app/answers/detail/a_id/146/~/how-to-collect-a-missed-delivery
We are not able to provide a refund if you are not in to receive your parcel.
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What if my gin arrives damaged?
We take great care to wrap and secure the gin safely in the shipping packaging to ensure it reaches you in one piece! However, things do occasionally go wrong and we want to hear about it, so please contact us on info@corfecastlespirits.com.
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What if I change my mind?
If you change your mind within 14 days of receiving your package, you can return it to us with your name and order number, packaged in the same was as we sent it to you to the following address: 49 East Street, Corfe Castle, Dorset, BH20 5EE.
We do not pay for postage for returns.